Create support ticket

POST

/account/tickets/

Creates a support ticket. department must be one of: support, administration, sales, public_cloud, microsoft_365. Optional product_type, product_name, and product_link add context.

Request

Authorization

Add parameter in header

API-key

Example:

API-key: ********************

Header Params

Body Params application/jsonRequired

Example

{"subject":"Question","message":"Plain text or HTML; unsafe tags removed on send","department":"support"}

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://mijn.host/api/v2/account/tickets/' \
--header 'Accept: application/json' \
--header 'User-Agent: my-application/1.0.0' \
--header 'API-key: <api-key>' \
--header 'Content-Type: application/json' \
--data-raw '{"subject":"Question","message":"Plain text or HTML; unsafe tags removed on send","department":"support"}'

Responses

🟢200Success

application/json

Body

Example

{
    "status": 0,
    "status_description": "string",
    "data": {
        "created": true,
        "ticket_number": 0
    }
}

🟠400Wrong request method

🟠400SSL connection is required

🟠401No valid API key set

🟠401API key has expired

🟠401Remote IP address is not found in the API key whitelist

🔴500Error

Modified at 2026-04-09 12:56:00

Get support ticket

Reply to support ticket